Privacy Policy
This policy explains how App Clouds handles personal data when you use our website or engage our advisory services.
Data controller
App Clouds, 82 Shire Oak Road, Saxby, LN2 9ZR, United Kingdom, is the data controller for personal data collected through this website and related client communications. Contact: hello@app-clouds.digital or +44 077 3725 0395.
Data we collect
- Contact details you submit via forms or email (name, email, phone, organisation, message content)
- Engagement records needed to deliver advisory work (named contacts, meeting notes, draft materials you share)
- Technical data such as cookie preferences if you interact with the cookie banner
Purposes and lawful bases
We process inquiry data to respond to requests (legitimate interests and, where applicable, steps prior to a contract). We process engagement data to perform our contract with you and to meet legal obligations such as accounting records. Optional analytics cookies run only if you accept.
Retention
Inquiry messages are retained for up to 24 months unless a client relationship continues. Engagement files are retained for six years after the engagement ends, or longer if required for legal claims. Cookie preference choices remain until you clear storage or update your choice.
Sharing
We do not sell personal data. We may share data with IT and email providers who process it on our instructions, or when required by law. Board packs and findings you share remain confidential as described in our terms.
International transfers
Where a processor stores data outside the United Kingdom, we use appropriate safeguards such as UK International Data Transfer Agreements or adequacy regulations where available.
Your rights
Under UK GDPR you may request access, rectification, erasure, restriction, portability, and objection to certain processing. You may complain to the Information Commissioner’s Office. To exercise rights, email hello@app-clouds.digital.
Children
Our services are directed at businesses and professionals. We do not knowingly collect data from children.
Updates
We may update this policy from time to time. The version on this page is current as of the latest site publication.